Returns & Exchanges
We want you to love your Aer pieces, but if you are not completely satisfied, we offer a seamless 30-day return policy for all unworn apparel. Items must be returned in their original condition with all tags attached to be eligible for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack your items in the original shipping box and include the printed return slip provided by our portal.
- 3.Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of your request.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will issue a refund to your original payment method within 5-7 business days.