Frequently Asked Questions
Everything you need to know about shopping with Aer.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US, while international orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Returns are free for domestic customers.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are your materials sustainably sourced?
Yes, Aer is committed to ethical fashion. We use organic cotton, recycled polyester, and partner only with factories that ensure fair labor practices.
Can I change or cancel my order?
Orders are processed quickly, but you can change or cancel your order within 60 minutes of placement by contacting our support team.
Which payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay, as well as buy-now-pay-later options like Klarna and Afterpay.